Visitor Monitoring

Pages - FAQs


1. Where is Ministry of Education located ?
A. Ministry of Education is Located in Al Qusais Dubai opposite Al Qusais Metro Station.

2. What are the working hours for customer service centers in the ministry ?
A. From 8:00 am to 2:00 pm. Also ministry of education Customer service offer online services on http://ccc.moe.gov.ae

3. What are the services offered by Ministry of Education Customer Service Provided ?
A. Following are the list of services by Customer Services
a. Student Services
  1. Issuing Certificates
  2. Attestation of Certificates
b. Public Services
  1. Equivalence of a Certificate

4. What are the services that Ministry of Education offer online ?
A. Following are the list of services by Ministry of Education
a. Student Services
  1. Issuing Certificates
  2. Attestation of Certificates
b. Private School / Institute Services
  1. New Private School / Institute license
  2. Modify in License
  3. Renew License
c. Public Services
  1. Equivalence of a Certificate

5. How to get the details of the MOE Services ?
A. The details can be get from customer service or online from MOE Portal www.moe.gov.ae.

6. How to pay fees to these services ?
A. Payment can be done at the customer Service using the credit card or eDirham card or can be done online if apply online.

7. How much is the fees to these services ?
A. Each service has a service card where the required fee is mention.

8. Will I be notify once my eService Request will be completed ?
A. An Email and SMS will be send to your registered email and mobile upon the completion of the eService Request and also upon each stage of the service.

9. How to Use the MOE Portal ?
A. There is a link of HELP on the top menu bar of MOE Portal.